David Slagger is a disabled veteran in Maine who suffers from PTSD and a Traumatic Brain Injury. When he sought help at a VA clinic due to feelings of hopelessness, he was immediately transferred to an emergency room where he sat for eight hours before once again being transferred to a locked ward at the Togus VA. It was there that he says he was verbally assaulted an intimidated by a VA staff member. But when Slagger tried to lodge a formal complaint with hospital administrators, his allegations were dismissed. After that he requested a copy of security camera footage of the incident under the Freedom of Information Act, only to have that request denied. It was not until over a year later, after getting the media involved, that Slagger received a formal letter for apology from the VA, admitting that the employee had acted inappropriately.